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Avia Games: Frequently Asked Questions

Welcome to the Frequently Asked Questions (FAQ) page for, a gaming platform developed by Avia Games to provide a worldwide social gaming community with fair and high-quality gaming experiences. Our skill-based game apps offer players a legitimate way to earn money while having fun! Currently, our products are available primarily in the United States, and our apps can be downloaded from the Samsung Android and iOS mobile app stores. We take the safety and security of our users seriously and have implemented several measures to ensure that our platform is secure and trustworthy. If you have any questions or concerns about our platform, please take a moment to browse our FAQ page, where you will find answers to many of the questions you may have. If you can't find the answer you're looking for, please don't hesitate to reach out to our customer support team, who are always ready to assist you.

1. Are the Cash Games Legal?

Yes, the cash games offered on Pocket7Games are legal. We promote skill-based competitions that are legal in most jurisdictions. In contrast to traditional gambling, where games are based purely on chance or luck, our cash games are designed to test and reward players' skills and abilities. ​ However, it's important to note that the legality of cash games can vary depending on the jurisdiction. Therefore, it's always a good idea to review your local laws and regulations to ensure that you are permitted to participate in cash games. ​ At Avia Games, we take the legality and regulation of our platform very seriously. We comply with all applicable laws and regulations, and we work closely with regulatory authorities to ensure that our platform meets all relevant requirements. We are committed to providing a safe, fair, and legitimate gaming environment for all of our users, and we take pride in our reputation as a responsible and trustworthy operator of skill-based cash games. If you have any concerns or questions regarding the legality of our cash games, please don't hesitate to reach out to our customer support team, and we will be happy to assist you.

2. How Do I Win Money?

To win money on these apps, players can participate in matches with cash prize pools. These matches include 1v1 Cash Games, Cash Fever in Ticket Games, Tournaments, Free Entry Events, and Challenger. Some matches may require a cash or Ticket Entry Fee, which can be found on the match entrance. The winner(s) of these matches may receive a cash prize, and a percentage of the winnings is real cash that can be withdrawn from the player's balance at any time. Additionally, players can participate in mini-games and events such as Lucky Card, Bonus Wheel, Fortuity Wheel, Scratcher, and Lucky Box to win Bonus Cash prizes.

3. How Do You Ensure that Matches are fair?

A fair and secure matching algorithm is the technical basis for fair gaming. Making sure that players are matched by skill level has always been a major focus of our app development. We also take questions of fairness and accusations of cheating very seriously. If you have any concerns about the fairness of a game, feel free to reach out to Player Support. In addition, we think it would be so cool if players around the world could play games on the same server. Therefore, we would like to inform you that we have decided to allow players to be matched across AviaGames apps. This will give players more matching options while maintaining fairness. Players will only be matched when playing the same match mode for the same entry fee.

4. How Do I Know That My Opponent Isn't Cheating?

We take cheating and fraud very seriously at AviaGames, and we have implemented several measures to prevent such activities on our platform. However, if you suspect that your opponent has cheated in a match, we encourage you to report the Match ID to our Player Support team, who will investigate the matter promptly. We have a zero-tolerance policy for cheating, and any player found guilty of cheating will be permanently banned from AviaGames apps. To protect the integrity of our investigation, we do not disclose any details about the outcome of the investigation to anyone. ​ We understand that cheating can be frustrating and ruin the gaming experience for honest players. Rest assured that we are committed to providing a fair and enjoyable gaming environment for all players, and we will take every necessary step to ensure that our platform is free from any unfair or fraudulent activities. If you have any concerns or questions regarding cheating or other forms of misconduct on our platform, please do not hesitate to reach out to Contact Us.

5. How Do I Contact Customer Service?

If you have any questions or concerns regarding your account, deposits, withdrawals, games, or the app, our customer service team is here to assist you. To access our support resources, simply tap on the "Player Support/ Support" button in the app, where you can search for articles based on specific topics or keywords. If you can't find the information you need, you can reach out to our customer support team by tapping the "Contact Customer Support Agent" button, and one of our representatives will be happy to assist you. In the unlikely event that you are unable to contact us through the app, you can also submit a ticket here. Our team will respond to your query as soon as possible, and we are committed to providing prompt and helpful support to all our customers. We take pride in our customer service and strive to ensure that all of our users have a positive experience with our platform. If you have any feedback or suggestions on how we can improve our support services, please don't hesitate to let us know.

6. Is Pocket7Games Legit?

Absolutely! Pocket7Games is a legitimate app that offers skill-based cash games, which are different from traditional gambling apps that rely on luck or chance. At AviaGames, we are committed to ensuring that Pocket7Games remains a trustworthy and fair platform for all of our users. To achieve this goal, we have developed a sophisticated algorithm that measures the skill level of our players and matches them accordingly. This ensures that the competitions between players are fair and that each player has an equal chance to win. ​ Furthermore, we have no financial interest in the outcome of cash games, and we do not have any stake in who wins or loses. Our only goal is to provide a safe and fun gaming environment where players can compete on the basis of their skills, without worrying about any external factors. We take pride in our commitment to maintaining the integrity of our platform, and we continuously work to improve our systems and processes to ensure that Pocket7Games remains a legitimate and trustworthy app for all players.

7. How Do I Earn Money with Pocket7Games?

Certainly! Earning money on Pocket7Games is all about your skill level. We match players with similar skill levels to compete against each other in cash games. If your chosen game has a cash prize pool, the winner(s) of the game will earn a cash prize. For instance, in a 1v1 Cash Game, you'll be competing against another player to win the prize pool. Additionally, we have Tournaments where the top 4 scorers will win cash prizes. We also offer Free Entry Events and Challenger Events that offer cash prizes to winners, depending on the type of event. ​ The amount you can make on Pocket7Games is entirely up to your skills and performance. We encourage players to continue practicing and improving their skills to increase their chances of winning cash prizes. ​ So, if you have a talent for games and want to make some extra cash, Pocket7Games is a great platform for you to showcase your skills and compete against other skilled players. Try out our various games and events, and who knows, you might just come out on top and win some cash prizes!

8. What Kind of Skill-Based Games Are Available on AviaGames?

AviaGames offers a diverse range of skill-based games across different categories. In the Card Games category, players can enjoy classics like Solitaire and 21 Gold. Bubble shooter fans can indulge in Bubble Shot and Zumania. If you're a fan of Bingo, Pocket7Games has a variety of Bingo games available such as Bingo Clash. For sports fans, we have an exciting selection of games including 8 Ball Strike and Dunk Shot. All of these games are designed to be engaging and challenging, ensuring that players are always having fun while putting their skills to the test. We are always adding new games and features to AviaGames, so be sure to browse more mobile games or  play online today to see what's new and exciting. Whether you're a seasoned player or just getting started, we have something for everyone.

9. How Do I Withdrawal Cash?
How Can I Get Money Out of My Game Account?

To withdraw cash from your Pocket7Games account, you can easily submit a Withdrawal Application by tapping the "Withdraw/Withdrawal" button. Your current balance information is displayed at the top of the page, and you can enter a withdrawal amount in the "Withdrawal Information" section. Keep in mind that all of your Bonus Cash will be forfeited when you apply for a withdrawal. ​ After entering the withdrawal amount, you can view the processing fee and the total transaction amount that will be deducted from your balance. Once you are ready to proceed, simply tap the "Submit" button at the bottom of the page to submit the Withdrawal Application. ​ Please note that it may take 10 or more business days for your bank or PayPal account to receive the Withdrawal Amount. If you do not receive your Withdrawal Amount during the indicated time frame, please contact our customer service team via "Player Support" in the app or Submit Ticket for assistance. Also, don't forget to check out more games in the app store today!

10. Payment Methods and Their Contact Information

AviaGames collaborates with multiple payment platforms, providing players with a range of payment options to ensure a seamless payment experience. Our accepted payment methods include Xsolla, PayPal, Apple Pay, VISA, Master Card, and Credit/Debit Card. For any payment-related concerns or queries, we recommend contacting the payment platform directly to verify your account or check purchase details for security purposes. You can find their contact information on their respective websites. If you need further assistance or encounter any issues with payment, please do not hesitate to reach out to our customer support team through the "Player Support" section in the app or Submit  Ticket.

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